Banking and Payments Market Intelligence

Timely and insightful market intelligence is crucial to understanding your organization’s competitive positioning. It is also the starting point for sound strategy development. We conduct independent and highly focused research and analysis to provide meaningful decision support.

Strategies for New Banking Solutions

Successful implementation of new banking solutions relies on effective strategy development--- from developing requirements and RFPs, to researching and evaluating alternatives, to building the business plan. Our experience can guide you through this complex development process and help your organization get to where you want to be.

Infrastructure Design Consulting

Our team has extensive experience in providing the structure for multi-stakeholder industry groups to work on new initiatives. We can help your group develop a new solution, or enhance existing ones.

Our Experience

Payment Strategy

One of our clients needed an online payments collection strategy, to improve their customer experience and streamline their processing. We worked with the client to develop a full requirements analysis, surveyed the market for potential solutions, and did a gap analysis of the solutions versus the requirements.

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Market Scans

You need to know what the market is doing, to benchmark against your own operation. At Duncan Consulting, we specialize in doing market scans in the payments market, some of them on a blind basis, to arm our clients with essential information and decision support.

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Banking RFPs & SLAs

We had a client who wanted to tender its cash management business, and improve its banking relationship with multiple financial institutions. We worked with the client to develop a full cash management RFP, as well as a service level agreement (SLA).

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Pricing Analysis

Duncan Consulting conducted a competitive pricing analysis on a particular electronic banking service for a large client. Our analysis and recommendations indicated the potential for a 50% reduction in current costs.

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New Product Strategy

Duncan Consulting helped a financial services client identify requirements and alternatives for the offering of new products, developing a cost/benefit analysis for each option.

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Competitive Intelligence

Our competitive intelligence and analysis has helped many companies understand their position in the market. We collect competitive information either as a ‘mystery shopper’ or on a full disclosure basis.

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New Product Design

Duncan Consulting researched and developed requirements for the payments engine of a new electronic payment product for a major banking technology firm. We worked with several stakeholders, and developed requirements to meet all their needs.

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Product Positioning

We have provided research to help many firms position their products in the market. We know the financial services market, the products, and the players. Our research can help clients build strong strategies for sales, marketing, and product positioning.

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Financial Services Strategies

A financial services provider brought us on board to research potential new services for its product line. We did the research to identify alternatives, and provided a feasibility and cost-benefit analysis for each alternative. In the end, we introduced the client to a potential strategic partner.

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Payment Strategy

You need the best payment strategy to exceed your customers’ expectations, streamline operations, and manage costs. We have helped many clients develop effective and efficient payment strategies.

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HR Recruiting

We work with clients to provide a selection of qualified resources for the job. Having worked in financial services for over 20 years, we know the players, and can help you find the right fit for that key job.

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RFP Development

We know the issues and trends across all areas in the payments market. We have acted for clients on both the buy side and the sell side to develop RFPs and responses to RFPs for banking and cash management services. We can assist your organization in this very critical area of business development.

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